You need to apply to us if you are planning any of the following works:

New building with indirect connection to public water and/or wastewater network (e.g. sleepout or minor household unit).

For application forms and a checklist of the information you must provide, go to:
Apply for a domestic connection
Apply for a non-domestic connection

If you are a domestic (residential) customer you can also :
Apply online now

Installing a fire sprinkler 

Installing an irrigation meter

Demolition works where existing connections need to be capped.

For application forms and a checklist of the information you must provide, go to Change a connection 

Commercial development where:

• the number of users increases

• the area of the building increases

• use or change of use increases water consumption

​For the application form and a checklist of the information you must provide, go to Change a connection

Raising or lowering a manhole (e.g. building a driveway), or a watermain

For these activities you need to apply to Auckland Council for engineering approval.

If your work on a private site does not affect a Watercare asset, you do not need to advise us of the activities listed below.

Note: Auckland Council may consult us if you are applying for building consent. To learn about building consents, go to Auckland Council’s website

Residential

• Decks, conservatories

• Outbuildings with no additional sanitary fixtures (e.g. garage, boat shed)

• House extensions/additions with internal access to the existing house

• Internal alterations with no additional sanitary fixtures

• Swimming pools where the water meter size is not more than 20 mm

Commercial/industrial

• Compliance schedule amendments

• Racking systems or internal alterations with no additional sanitary fixtures

• Retaining walls, car parks, signage