When you pay your bill in full, your account balance is zero. This applies until the next monthly reading of your meter, when we send you a new bill.
Here’s how to get your account balance:
Contact us
Phone us on (09) 442 2222, press 3. Please have your account number handy – you can find it at the top right of your bill.
You can also email info@water.co.nz
Go online
Use MyAccount and check your account details any time.
Log in and go to Overview. The balance and amount due are set out under ‘Accounts’.
Log in Register