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Check for a leak

Act promptly and save money.

You don’t have to wait until you get a large water bill to know you have a leak. You can check your water meter to see if the dial is turning when no water is being used.

An overnight test will help confirm if you have a leak

Read your water meter last thing at night, then first thing in the morning. Make sure you don’t use any water during the night. If the meter shows that water is being used, it is likely you have a leak.

Find and read your water meter

Not sure which is your meter?

Check this guide: Which meter serves my property?

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How to check for obvious leaks

  • Look for dripping taps.

  • Look behind your dishwasher and washing machine for any signs of water.

  • Check your toilet cisterns. Put a few drops of food colouring in the cistern. If colour ends up in the toilet bowl without flushing, you have a leak.

  • See if the hot water cylinder expansion relief valve is letting water drip into the gully trap.

  • In dry weather, look for damp patches in the garden, lawn or driveway.

  • Listen for running water inside your home when no taps, hoses or showers are turned on.

What if I can’t find any leaks?

If your meter dial is moving and no water has been used, you may need to call a registered plumber to check further.

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