Toggle navigation
Toggle Search
Search for:
(search)
Sign in
Back
My Account
Development & Connections
Manage account
Manage account
Back
Mary Test Form
Our charges
Back
How we calculate our charges
Industry wastewater percentages
Wastewater pricing plans
Pay a bill
Back
Pay by credit or debit card
Back
Recurring credit card terms and conditions
Pay using MyAccount
Pay by direct debit
Back
Direct debit terms and conditions
Pushpay FAQs
PKS Mary - Content Page
Back
PKS - Mary Section Test
PKS Mary - Project Page
View our charges
Register with MyAccount
Get account balance
Update your details
Get a copy of a bill
Set up e-billing
Connect to XERO
Moving house or business
Back
Commercial landlords and tenants
Homeowners
Residential tenants
Residential landlords
Solicitors
Pay fixed charge annually
Apply for a leak allowance
Back
Leak allowance terms and conditions
Concerned about wastewater charges?
Request a refund
Wastewater audits
Back
Apply for a wastewater audit
Help and advice
Help and advice
Back
Customer contract
Help with your account
Back
Domestic or non-domestic customer?
Higher bill than usual
Meter readings
MyAccount help
Need help paying a bill?
Payment responsibility
Understand your bill
How-to
Landlords and property managers
Back
Authorising tenants
Responsibilities
Back
Who is responsible for pipes?
Tenants
Be Waterwise
Back
Collecting rainwater
Pressure and flow rate
Recycling grey water
Save water in your home
Back
Gardening tips
Household tips
Save water in your workplace
Environment and community
Back
Coastal Walkway
Watercare Education Programme
Back
Bugs
Drinking water
Stormwater and wastewater
Wastewater
Water cycle
Water experiments
Water quality
World Water Day
Watercare Harbour Clean-Up Trust
Customer forms
Back
E-billing online form
Request a special reading
Request a final meter reading
Annual wastewater charge: opt-in
Annual wastewater charge: opt-out
Change of property owner
New connection: water and wastewater
FAQs
Back
Billing and payments
Bursts and leaks
Moving house or business
Popular FAQs
Water meters
Glossary
Water and wastewater
Water and wastewater
Back
Building and developing
Back
Building public assets
Back
Asset acceptance, connecting and vesting
Connecting to public pipes
Construction compliance
Planning, design and consents
Connect your property
Back
Apply for a fire sprinkler
Apply for an irrigation meter
Apply online to connect your property
Change a connection
Domestic connections
Back
Apply for a domestic connection
Non-domestic connections
Back
Apply for a non-domestic connection
Wastewater connection
Water and wastewater connection
Water connection
Works over application
Works over assessment
Engineering standards and compliance
Back
Compliance statements
Back
Compliance statement FAQs
Engineering standards framework
Back
Asset recording
Electrical standards
Material supply
Wastewater network standards
Wastewater transmission standards
Wastewater treatment plants
Water networks standards
Water transmission standards
Water treatment plant standards
Fees and charges
Back
Infrastructure growth charge (IGC)
GIS maps
Other activities
Working near our assets
Back
Apply for Works Over approval
Do I need Works Over approval?
Our commitment to you
Water treatment and supply
Back
Drinking water quality
Back
Flush your pipes
Monitoring and testing water
Treating water
Wastewater collection and treatment
Where your water comes from
Back
Auckland's Dam Levels (New)
Dams
Back
Cosseys Dam
Mangatangi Dam
Upper Nihotupu Dam
Wairoa Dam
Groundwater and springs
Mary Test Form1
Mary Test Form2
Mary Dam Page
Rivers
Building & Developing
Water meters
Back
Check meters
Deduction meters
Find and read your meter
Irrigation meters
Master and subsidiary meters
Rain tank water meters
Shared meters
Water meter replacement project
Back
Waiuku trial
Trade waste
Back
Forms and documents
Monitoring trade waste
Trade waste agreements
Trade waste charges
Trade waste FAQs
What is your classification?
Bulk water supply
Back
Apply for a drinking water contract
Backflow
Back
Testing a backflow device
Standpipes
Faults and outages
Faults and outages
Back
Faults and outages
Report a fault
Back
Manhole
Meter faults
No water
Other faults
Sewer odour
Sewer overflow or blockage
Stormwater overflow/flooding
Water leak or burst
Water pressure low or high
Water quality
Outages and interruptions
Back
Outages list
Outages map
Outages
Plumbing and wastewater
Back
Check for a leak
Back
Leak repairs
How to prevent overflows
Back
Downpipes and gully traps
Fats, oils and grease
Trees and roots
Wastewater overflows
Back
Wet weather overflows
Working to reduce overflows
TestPageForFault
About us
About us
Back
Suppliers
Back
Awarded contracts
e-Tenders
Forward works
Purchase/contract orders and invoices
Unsolicited proposals
What we do
Reports and publications
Back
Tapped In newsletter
Projects around Auckland
Back
Army Bay Wastewater Treatment Plant outfall replacement
Central Interceptor
Central Interceptor contractors' information
Central Interceptor main project works - evidence
Central Interceptor resource consent documentation
East Coast Bays wastewater upgrade
Franklin Road upgrades
Glen Eden wastewater storage tank and pipeline
Glendowie wastewater upgrade
Huia water treatment plant replacement - Manuka Road, Waima
Mangere: biological nutrient removal upgrades
Maungawhau Water Supply Upgrade
North Harbour 2 watermain
Northcote wastewater pipeline upgrades
Northern Interceptor
Hunua 4 watermain
Omaha Wastewater Treatment Plant
Careers
Back
Meet our people
SnapHire privacy
SnapHire technical help
News and media
Back
BNR expansion project at Mangere Wastewater Treatment Plant under way
Don’t rush to flush
Don’t rush to flush
Don’t rush to flush
Green light for wastewater upgrade
More water for the North Shore and Rodney District after Watercare’s planned operation goes smoothly
Don’t rush to flush
Watercare ensures wildlife is protected at Army Bay construction site
Don’t rush to flush
Work begins on Mangere wastewater treatment plant upgrade
Don’t rush to flush
Who we are
Back
Board meetings
Back
Guidance on public attendance at board meetings
Board of directors
Executives
Health and safety
Mana whenua
Stakeholder engagement
Sustainability
Contact
Contact
Back
Contact us
Make a complaint
Online enquiry
Connect your property
Apply to connect your private pipes to our network or change a connection
Working near our assets
Before you start, check if you will be working over or near our pipes
Apply for a fire sprinkler
Connect a fire sprinkler to the network.
Apply for an irrigation meter
Connect an irrigation meter to the network.
Change a connection
Relocate, disconnect, increase water demand or meter size, separate a shared meter.
Domestic connections
Non-domestic connections
Wastewater connection
Water and wastewater connection
Water connection
Works over application
Works over assessment
Related links
Backflow
A backflow prevention device protects the water supply and must be tested annually.
Customer forms
Irrigation meters
For watering large areas, an irrigation meter may save you money.
Water meters
Find and read your meter, and learn about the different types.
Who is responsible for pipes?
The point of supply is where ownership passes from us to you.
Site map
Site map
Manage account
Mary Test Form
Our charges
Pay a bill
PKS Mary - Content Page
Our charges
Register with MyAccount
Get account balance
Update your details
Get a copy of a bill
Set up e-billing
Connect to XERO
Moving house or business
Pay fixed charge annually
Apply for a leak allowance
Concerned about wastewater charges?
Request a refund
Wastewater audits
Help and advice
Customer contract
Help with your account
How-to
Landlords and property managers
Responsibilities
Tenants
Be Waterwise
Environment and community
Customer forms
FAQs
Glossary
Water and wastewater
Building and developing
Our commitment to you
Water treatment and supply
Wastewater collection and treatment
Where your water comes from
Building & Developing
Water meters
Trade waste
Bulk water supply
Backflow
Standpipes
Faults and outages
Faults and outages
Report a fault
Outages and interruptions
Plumbing and wastewater
TestPageForFault
About us
Suppliers
What we do
Reports and publications
Projects around Auckland
Careers
News and media
Who we are
Contact
Contact us
Make a complaint
Online enquiry
Get in touch
Get in touch
Report a fault
Send online enquiry
Contact
Give feedback